Katarzyna Pacut to doświadczona menedżerka i Prezes Zarządu Operify, specjalizująca się w optymalizacji procesów biznesowych oraz budowaniu efektywnych organizacji w sektorach ochrony zdrowia, farmacji i produkcji. Jej misja zawodowa koncentruje się na wspieraniu firm przyszłości, w których technologiczna efektywność spotyka się z ludzkim podejściem.

Strategic and Operational Experience | For over two decades, Katarzyna has established herself as a change leader in large-scale organizations with over 1,300 employees. As HR Director and Board Member at Polfa Warszawa S.A. (Polpharma Group), she co-created and executed key business strategies, overseeing transformation processes, mergers and acquisitions (M&A), and restructurings. Her background also includes operational management in dynamic international startup environments (Henry Meds) and global corporations such as Pekao Group and Nestle Waters.

Unique AI Competencies | To, co wyróżnia Katarzynę na tle liderów biznesu, to rzadkie połączenie kompetencji miękkich z zaawansowaną wiedzą techniczną w obszarze sztucznej inteligencji. Już na etapie studiów licencjackich specjalizowała się w systemach komputerowych, sieciach neuronowych i AI. Wiedzę tę ugruntowała na studiach podyplomowych „Biznes AI: technologia, prawo, zastosowanie sztucznej inteligencji” w Akademii Leona Koźmińskiego. Dzięki temu z sukcesem wdraża innowacyjne rozwiązania cyfrowe (m.in. Workday, Power BI) oraz wykorzystuje potencjał sztucznej inteligencji do optymalizacji procesów i podnoszenia produktywności zespołów.

Leader of Change and Development | Throughout her career, Katarzyna has delivered numerous demanding projects, from greenfield factory construction to implementing proprietary development programs like the BIO Academy. She excels at building result-oriented, engaged teams while ensuring legal risk mitigation and maintaining a high organizational culture.

At Operify, Katarzyna utilizes her extensive experience to help medical facilities and industrial companies operate more efficiently by merging modern technology with the optimal use of human potential.

Radosław Bondarczuk to doświadczony lider transformacji organizacyjnej i Wiceprezes Zarządu Operify, specjalizująca się w projektowaniu oraz wdrażaniu zmian systemowych, które gwarantują trwałość rozwiązań w wymagających środowiskach przemysłowych i medycznych. Jego misja zawodowa łączy inżynieryjną precyzję z rozwojem potencjału zespołów, co pozwala przekładać ambitne cele strategiczne na mierzalny sukces całej organizacji.

International Strategic Experience | Przez ponad 18 lat Radosław kształtował swoją karierę jako ekspert zarządzający operacjami na trzech kontynentach – w Europie, Azji i Afryce. Pełniąc funkcję Head of Operational Excellence w Grupie Polpharma oraz zajmując stanowiska menedżerskie w globalnych strukturach Reckitt Benckiser, odpowiadał za optymalizację sieci produkcyjnych i wdrażanie zaawansowanych modeli doskonałości operacyjnej. Kierował wielkoskalowymi projektami strategicznymi, takimi jak Manufacturing Network Study, skutecznie redukując koszty konwersji w sieci zakładów oraz zarządzał jednostkami liczącymi ponad 360 pracowników.

Methodological Rigor and Systems Engineering | Radosław is distinguished by a unique blend of engineering knowledge and rigorous methodological discipline. As a certified Six Sigma Black Belt and a Biomedical Engineer (Warsaw University of Technology), he views medical facilities as complex ecosystems requiring precise optimization. He successfully implements advanced diagnostic and remedial tools (e.g., DMAIC, VSM), translating complex data into tangible financial and quality results.

Social Impact and Lean Healthcare Mission | As the Founder of the Lean Medic Foundation, Radosław passionately pursues a personal mission to improve healthcare efficiency. Under his patronage, the Foundation implements pioneering Lean Healthcare standards and creates space for startup ideas, building a unique synergy between educational activities and professional innovation implementation in the sector.

At Operify, Radosław applies his passion for systemic thinking to support clients on their journey from vision to lasting, measurable change.

Magdalena Wójcik is an experienced manager and the Head of Healthcare at Operify, actively shaping efficient management standards in Polish healthcare. She specializes in operational process optimization and strategic investment planning, combining strong economic competencies with expert knowledge of healthcare entity operations. Her mission focuses on building medical facilities of the future, where technological innovation supports real improvements in care quality and financial performance.

Strategic and Operational Experience | For over two decades, Magdalena has built her reputation as a change leader, spending nearly ten years in key positions within the medical sector. As Deputy Director of Economics and Trade at SZPZLO Warszawa Bemowo-Włochy, she managed a network of 8 medical facilities serving nearly one million patients annually and employing over 700 staff. She oversaw critical operational processes—from public procurement to infrastructure investments valued at tens of millions of PLN (including the construction of a 20-million PLN clinic).

Unique Competencies in Lean and Digitalization | Magdalena is distinguished by a unique combination of large-scale leadership experience and the practical implementation of digital innovations and Lean Management methodologies. Magdalena promotes a culture of "lean management," helping facilities eliminate waste and optimize the patient journey. She has successfully implemented modern IT systems (e.g., AppMedica class), leveraging technology's potential to increase the productivity of medical teams and ensure the financial stability of healthcare units.

Leader of Change and Development | Magdalena is a graduate of the Warsaw School of Economics (Management of Healthcare Entities) and a scholarship recipient at Philipps-Universität Marburg in Germany. At Operify, she is responsible for the product development strategy for the medical sector, ensuring that IT solutions address the real financial and organizational needs of hospitals and clinics. She builds result-driven, engaged teams by bridging modern tools with a deep understanding of the specific challenges faced by medical personnel.

Jakub Miąsek is a versatile technical manager and the Head of Manufacturing at Operify, specializing in enhancing the efficiency of technical organizations and implementing process innovations. His professional mission is based on merging advanced engineering with modern management, transforming technical departments into strategic pillars of modern industry.

Engineering & Maintenance Management | Jakub has built his expertise over two decades, focusing on managing engineering and maintenance departments for global leaders in the pharmaceutical, FMCG, cosmetic, and chemical industries, such as Polpharma Group, Avon, Colgate-Palmolive, and Reckitt Benckiser. As Infrastructure Director at Polfa Warszawa, he managed an organization of over 100 people, responsible for maintenance under rigorous GMP standards and the execution of investment projects (CAPEX). He possesses unique experience in managing the full lifecycle of a technical organization—from phases of intensive growth to restructuring and resource optimization.

Control Systems Engineering and Industrial Digitalization | To, co wyróżnia Jakuba, to głęboka wiedza techniczna poparta wieloletnią praktyką, a także pasja do technologii przyszłości. Jest pionierem wdrażania rozwiązań opartych o Internet Rzeczy (IoT) oraz sztuczną inteligencję (AI) w obszarze utrzymania ruchu. Skutecznie projektuje strategie automatyzacji i integracji systemów, wykorzystując nowoczesne narzędzia do predykcyjnej diagnostyki maszyn, co realnie przekłada się na redukcję awaryjności i optymalizację kosztów operacyjnych.

Transformation and Change Management Leader | Throughout his career, Jakub has proven his ability to radically improve organizational performance, placing particular emphasis on service quality for internal clients. He successfully combines hard operational goals with the soft dimension of change management, allowing for the smooth and lasting implementation of new work models with full team engagement. He prioritizes safety standards, including the robust implementation of LOTO systems, while continuously raising the technical culture of the organization based on WCM methodologies.

At Operify, Jakub plays a key role as the Head of Manufacturing, building partner relationships with industrial companies. He utilizes his experience to ensure the effective and efficient delivery of transformation projects, helping partners execute a wide range of development and optimization initiatives.

Treść wiadomości Gemini Jerzy Kott is a Digital Strategy and Data Expert with over 30 years of experience in international organizations. He has a proven track record of implementing AI/ML programs in industry, including digital twin and predictive maintenance projects for the Polpharma Group, among others. As a Board Member and CTO, he was responsible for technological transformation, building cloud data platforms (Azure, AWS, GCP), and managing teams of over one hundred people. His unique combination of architectural, strategic, and management competencies ensures the effective execution of digital maturity assessments and the planning of AI implementations that deliver real business value.

International Experience | His experience includes collaborations with, among others: Polpharma Group, home.pl (IONIS), Haufe Group, ProSiebenSat.1 Media AG, and Silicon Image Technologies. In each of these organizations, he implemented advanced digital solutions, transforming business processes and generating measurable business value.

Marzio Andrea Mercuri jest wybitnym ekspertem z ponad 30-letnim doświadczeniem w operacjach przemysłowych w sektorze farmaceutycznym oraz w zarządzaniu wielkoskalowymi projektami inżynieryjnymi. Specjalizuje się w transformacji procesów biznesowych poprzez ciągłe doskonalenie (Continuous Improvement), innowacje inżynieryjne oraz realizację złożonych, międzynarodowych projektów inwestycyjnych typu „greenfield” i „brownfield”. W swojej pracy zawodowej łączy techniczną precyzję ze strategicznym myśleniem długofalowym, konsekwentnie generując wzrost produktywności w wymagających środowiskach korporacyjnych.

International Strategic Leadership | Throughout a career Marzio has managed industrial operations and projects across Italy, Poland, Russia, Kazakhstan, France, Switzerland, and Algeria. As the Corporate Engineering & Technology Director at Polpharma Group, he oversaw engineering and maintenance activities across 7 manufacturing sites in three countries, managing an annual CAPEX of 80 million Euro and a workforce of over 450 people. His leadership is characterized by an ability to lead multicultural teams through challenging transitions, including M&A technical due diligences and the reorganization of engineering operations that delivered significant EBITDA contributions.

Engineering Excellence and Technical Mastery | Marzio possesses robust technical expertise in the design, construction and validation of sterile manufacturing facilities, clean rooms (HVAC) and API synthesis unit operations. He has a proven track record of directing mega-projects, including first stage of a 150 million Euro greenfield cell plant in Warsaw and a 150 million USD modernization program for Kazakhstan's largest generic producer. His methodological rigor is reflected in his implementation of Project Management and Subject Matter Expert (SME) development centers, which increased project engineering productivity by 30%.

Innovation and Sustainability Mission | A pioneer in integrating modern management frameworks with industrial goals, Marzio successfully launched the Innovation Management initiative and the Environmental Sustainability program at Polpharma. Under his leadership, these programs achieved significant reductions in energy, water, and waste, positioning the organization as a best-in-class industry leader in the CEE region. Furthermore, he has contributed to the global engineering community as a lead author for ISPE (International Society of Pharmaceutical Engineers) guidance documents on Pharma Operations Management.

A leader with over 15 years of experience in project management, building organizational structures, and implementing change in international and technological environments. She possesses a unique blend of process competencies (Six Sigma) and soft Change Management skills, which is critical for the success of the Build-Operate-Transfer model.

Building PMO from Scratch (BUILD Phase) Jako Head of PMO w home.pl stworzyła od podstaw dział PMO, wdrażając procesy projektowe oraz standaryzując zarządzanie zmianą. To doświadczenie gwarantuje skuteczną realizację fazy inżynierii fundamentów i szybkie uruchomienie „PMO Light”.

Process Optimization and Engineering (OPERATE Phase) Certified as a Six Sigma Green Belt and with experience as a Business Process Analyst at Demant (ERP, RPA implementations), she ensures an engineering approach to process definitions. Małgorzata combines classic (Prince2 Foundation) and agile (Agile Project Management) methodologies, selecting tools appropriate to organizational needs.

Knowledge Transfer and Mentoring (TRANSFER Phase) As an active mentor in the PMI program, academic lecturer (ZPSB), and co-founder of the Good Leaders initiative, she possesses the necessary workshop skills for the effective transfer of competencies (succession) to internal structures. She specializes in building a culture of collaboration and talent development, ensuring the sustainability of the implementation after the consultant’s exit.

Industry Experience She has delivered transformation and implementation projects for brands such as home.pl, Lyreco, and Demant, bridging business perspectives with IT and HR requirements.

Piotr Dradrach is a computer engineer and certified auditor with over 20 years of experience in the IT industry, including over 7 years of strict specialization in healthcare. At Operify Healthcare, he is responsible for the security of digital processes, ensuring that medical digitalization aligns with the highest data protection standards. His mission focuses on merging advanced technical knowledge with the rigorous legal and procedural requirements of healthcare entities.

Strategic and Operational Experience | Piotr built his expertise by overseeing IT systems in large healthcare organizations, such as SZPZLO Warszawa Bemowo-Włochy and the Western Mazovia Health Center. He has held key management and control roles, including IT Section Head and Data Protection Officer (DPO). He possesses practical proficiency in administering HIS/LIS/RIS class systems and managing critical infrastructure in medical facilities.

Unique Cybersecurity Competencies | Piotr is a certified Lead Auditor for Information Security Management Systems (ISO 27001), verified by the BSI Training Academy. He specializes in conducting comprehensive security audits and implementing information protection standards in ICT systems. With a PRINCE2 Foundation certification, he successfully bridges the technical aspects of data protection with effective project management in dynamic medical environments.

Leader of Change and Development | Piotr is a graduate of the Warsaw University of Technology, where he completed postgraduate studies in security auditing and information protection in ICT systems. He also studied at the Polish-Japanese Academy of Information Technology. In his daily work, he leverages his expert knowledge to minimize digital risks and support medical facilities in the secure implementation of modern technologies.

An Operational Excellence, Lean Master Black Belt, and Six Sigma Expert with experience in end-to-end transformations across manufacturing, logistics, and services. He specializes in building scalable operational models, process optimization, digitalization, and Lean Leadership. He combines strategy with Gemba-based work and data analytics (KPI/OKR), effectively increasing efficiency and reducing operational costs to deliver measurable business results.